Terms of Service

Introduction

Welcome to CareView Monitoring. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions of service. These terms govern your access to and use of our website, services, and any materials provided by CareView Monitoring.

SMS / Text Messaging Terms

CareView Monitoring operates an SMS messaging program to communicate important information related to your monitoring services. By providing your mobile phone number and opting in, you consent to receive text messages from CareView Monitoring, which may include:

  • Service alerts and monitoring notifications
  • Important service announcements

  • Message Frequency: Message frequency varies based on your account activity and service plan. You may receive up to 20 messages per month for recurring notifications. Additional messages may be sent in response to specific account events or your direct inquiries.
    Opt-Out Instructions: You may cancel SMS messages at any time. To stop receiving text messages from CareView Monitoring, reply STOP to any message you receive. After texting STOP, you will receive one final confirmation message confirming that you have been unsubscribed. No further messages will be sent unless you re-enroll.
    Help: For assistance, reply HELP to any message or contact us directly at admin@careviewmonitoring.com.
    Message & Data Rates: Message and data rates may apply. Please check with your mobile carrier for details on your plan's messaging and data charges.
    Carrier Disclaimer: CareView Monitoring is not responsible for any delays or failures in the receipt of any SMS messages. Delivery is subject to effective transmission from your network operator.
    Eligibility: The SMS program is available to users with a valid U.S. mobile number. By opting in, you confirm that you are the account holder or have the account holder's permission to enroll the number provided.

    Use License

    You are granted a non-exclusive, non-transferable, revocable license to access and use our services strictly in accordance with these terms of service.

    The content provided on our website is for your general information and use only. It is subject to change without notice.

    User Responsibilities

    • You agree to use the website and services for lawful purposes only and are responsible for compliance with any applicable local laws.
    • You must not misuse our services by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

    Service Modifications and Discontinuation

    CareView Monitoring reserves the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that CareView Monitoring shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the service.

    Accounts and Security

    • If you create an account with us, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account.
    • You must immediately notify us of any unauthorized uses of your account or any other breaches of security.

    Cancellation Policy

    Termination by Parties

    Either party may terminate the service agreement with written notice if the other party materially breaches the agreement and fails to cure such breach within 30 days after receipt of the breach notice.

    Termination for Nonpayment

    CareView Monitoring reserves the right to terminate services if payments are not made within seven days after a written notice of nonpayment is issued.

    Notice and Effect of Termination

    Upon termination, rights and obligations under these terms cease, except for any rights and obligations that expressly or by their nature survive termination.

    Intellectual Property

    The content, arrangement, and layout of this site, including, but not limited to, the trademarks, photos, logos, text, and other intellectual property contained herein, are owned by CareView Monitoring, except where noted.

    Disclaimer of Warranties

    The services are provided “as is”. CareView Monitoring and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.

    Limitation of Liability

    In no event will CareView Monitoring, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for:

    • Any special, incidental or consequential damages
    • The cost of procurement for substitute products or services
    • Interruption of use or loss or corruption of data

    Governing Law

    These Terms of Service shall be governed by and construed in accordance with the laws of California, United States. Any disputes relating to these terms and conditions will be subject to the jurisdiction of the courts of California, United States.

    Contact Us

    If you have any questions about these Terms of Service, please contact us at admin@careviewmonitoring.com.

    Scroll to Top